Connectivity and Remote Care

Stay Powerfully Connected

We Offer a Depth of Experience and Breadth of Solutions

From the first at-home implantable cardiac device monitoring solution to our latest programmer and mobile app-based features, Abbott has a robust history of creating reliable ways to monitor and program implantable devices. That commitment has never been as important as it is today: patients increasingly want and need more flexibility to stay connected to your care without an office visit, and you require reliable and efficient tools to manage patients' implantable devices.

We offer products and solutions to help you easily engage in a patient's healthcare journey and program their implantable device to encourage compliance, support clinic efficiency, and streamline patient management. Abbott is redefining connectivity, remote care, and patient management with powerfully connected tools to propel dynamic and reliable methods to support informed clinical decisions and positive patient outcomes.

Merlin.net™ Patient Care Network (PCN)

The Merlin.net Patient Care Network (PCN) is a web application used to remotely monitor and manage patients who have Abbott cardiac rhythm management (CRM) devices. The system allows you and other clinicians to monitor your patients’ cardiac conditions, track their devices’ performance, and manage their transmission schedules.

Merlin 2™ Patient Care System Programmer

The Merlin 2 Patient Care System Programmer (PCS) is designed with the familiar, user-friendly navigation of its predecessor, the Merlin PCS 3650 Programmer. The hardware has been modernized with a rapid data processor and a super-responsive touch screen, making it quick and easy to use.

Merlin 3650™ Patient Care System Programmer

A portable system designed to interrogate, monitor, and program a patient’s device quickly and accurately during implant and follow-up. Allows for faster patient management with a touch screen that clearly displays programming and diagnostics.

Merlin@home™ Transmitter with MerlinOnDemand™ Capability

Merlin@home Transmitters with with MerlinOnDemand capability can promptly interrogate your patient’s implanted cardiac device in the hospital setting and deliver reports without the physical presence of an Abbott Representative. The MerlinOnDemand capability presents a solution to maintaining your department’s efficiency and high level of patient care.

Merlin@home™ Transmitter

The Merlin@home Transmitter allows your patient to have their RF-enabled device checked from the comfort of their own home, reducing the need for scheduled clinic visits. The Transmitter is also able to monitor your patient’s device daily between scheduled follow-ups* and can alert your clinic if it detects anything you might need to be aware of.

myMerlin™ Mobile App

The myMerlin Mobile App accompanies Abbott’s Bluetooth®-enabled insertable cardiac monitors (ICMs). The app is compatible with your patient’s iPhone or Android smartphone.** When paired with an inserted Abbott ICM, the myMerlin Mobile App makes monitoring your patient’s heart easy, effective, and discreet, while delivering data 20x faster than other ICMs.1

myMerlinPulse™ Mobile App

The myMerlinPulse Mobile App accompanies the latest Bluetooth®-enabled ICD and CRT-D from Abbott — Gallant™ and Entrant™. The app is compatible with your patient’s iPhoneor Android smartphone.** When paired with your patients' implanted Gallant or Entrant device, the app empowers you and your patient with a mobile solution that encourages continuous, reliable engagement with remote monitoring.

SyncUP™ Remote Monitoring Support

SyncUP support experts connect directly with your patients to set up their Abbott remote monitoring apps. SyncUP support experts guide your patients through installation and setup of the myMerlin Mobile App for Abbott ICM devices and the myMerlinPulse Mobile App for Bluetooth®-enabled Abbott ICD and CRT-D devices.

SyncUP support experts deliver one-on-one education to help a patient install and use the app so they can fully understand how remote monitoring works—all from the comfort of the patient’s home.

Expand Your Vision for All That Remote Monitoring Can Achieve for Your Patients and Your Practice

Increase Your Patient Reach, Improve Patient Peace of Mind

Together, we help achieve the clinical outcomes you desire and your patients deserve.

97% of patients were compliant using Abbott’s app-based remote monitoring solutions.2

Encourage Compliance with an Elevated App‑Based Experience

Mobile apps are proven to encourage patient engagement.1 The Abbott mobile apps work on a patient’s personal smartphone.**

Remote Monitoring Mobile App

Apps are easy to get downloaded and setup on iOS or Android operating systems.

Remote Monitoring Mobile App Download

Enjoy Flexibility and Increased Efficiency with
Remote Check-Ins

  • Remote monitoring enables you to manage patient devices more efficiently through regular transmissions.
  • Daily monitoring* facilitates timely clinical follow-up without the need for in-person visits.
  • Ongoing advances in Merlin.net PCN further streamline device data analysis and patient management.
  • Patients have the peace of mind that their smartphones** are keeping them connected to you automatically, without manual interaction on their part.
  • Remote check-ins free patients from having to travel for routine office visits.

Stay Informed

Sign up to hear about our technology, education opportunities, and more.

Read the Latest Blog Article

Stay up to date with recent news, product highlights, and case studies.

Manuals & Resources

Cardiovascular Products

Customer Service

References

™ Indicates a trademark of the Abbott group of companies.
The Merlin@home transmitter with MerlinOnDemand capability does not support Epic™ and Atlas™ ICD and CRT-D devices, older pacemakers such as Victory™ and Zephyr™ pacemakers, Abbott ICMs, AVEIR™ leadless pacemakers, or devices from other manufacturers. Compatible devices do not need to be enrolled in a Merlin.net PCN account to be interrogated by the Merlin@home Transmitter with MerlinOnDemand capability.
* Daily device monitoring available for devices compatible with the Model EX1150 Merlin@home Transmitter and mobile apps.
Bluetooth and the Bluetooth logo are registered trademarks of Bluetooth SIG, Inc.
Indicates a third-party trademark, which is property of its respective owner.
**Abbott will provide a mobile transmitter if the patient doesn’t have a compatible mobile phone.

  1. Yokokawa M, Ip R, Azad R, et al. Accuracy of arrhythmia detection using implantable cardiac monitor: a comparison between RevealLINQ™ and Confirm Rx™. HRS Poster; May 2019; Sparrow Clinical Research Institute, Michigan State University, Lansing, MI.
  2. Piorkowski C, et al. Early real-world adoption of mobile remote monitoring using the Confirm Rx Insertable Cardiac Monitor. Poster presented at: APHRS; 2018.

 

Brief Summary: Prior to using these devices, please review the Instructions for Use for a complete listing of indications, contraindications, warnings, precautions, potential adverse events and directions for use.

MAT-2008660 v4.0